Tel: 01434 700000
Fax: 01434 700010
Email: enquiries@voba.co.uk
VOBA-Direct UK
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UK Telephone Answering Services
VOBA Business Services have intelligent computer telephony systems that enable us to answer your company
telephone in your name, as your employee working at your office.
Calls can then be seamlessly transferred to the right person at any location, or messages can be taken and
forwarded on via eMail, SMS, Voicemail or an end of day phone call.
How does it work?
Our Telephone Answering Service is easy to setup, simply forward your calls to your own VOBA Business Services number.
Each VOBA Business Services number has a voicemail facility with 24 hour remote access, meaning no lost calls outside of our contracted hours.
Our standard call handling service is available between 8am and 6pm, telephone answering outside these hours can be negotiated.
Almost all UK land lines can be forwarded to VOBA, with non geographic numbers (0800, 0845, 0870) this can be done without affecting your existing telephone.
VOBA Business Services can then answer all of your calls permanently, as overflow cover, or as holiday cover on a flexible basis.
Each client is assigned to a specific account representative who acts as a central point of contact, responsible for maintaining high quality of service.
What are the Benefits?
By outsourcing your telephone answering the following benefits can be realised:
- Fewer lost calls - Remember lost calls means lost business
- Call Screening - Remember nuisance calls are an annoyance
- Less disruption to your business - Remember badly timed calls can distract you from important tasks
- Enlarged Company Image - Remember there are benefits of advertising multiple office locations.
Who Benefits?
Our call handling services could benefit all companies, but are ideally suited to:
- Small UK Companies without a base office
- Virtual Office Professionals
- Independent Consultants
- UK SMEs
- Companies expecting call traffic peaks in response to advertising campaigns
- Non UK companies in need of a UK presence
- Business to Consumer eBusiness companies.
Whatever your telephone answering requirements our professional services can assist you.
For further information or to sign up for our call handling service please contact us.